If you are a parent or guardian and are interested in knowing more about our policy regarding the online collection of information from children, we recommend reviewing the Note To Parents below.
If you have questions or concerns regarding this statement, you should contact the Website Administrator by using the following link and clicking here.
What Information Do We Collect?
If you are under the age of 13, only your parent or legal guardian may provide your personal information to us for online activities, unless it is under the specified exceptions as otherwise described in this Policy. Kids, if you are ever unsure about anything you are seeing on this Website, ask your parent or legal guardian for help. See Note To Parents below for more information.
Whatever the activity may be, we will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives. If you do not want to submit personal information when requested, you (including your child if he/she is under the age of 13) may not be able to access certain areas or participate in certain activities on our Website. However, you (including if you are under the age of 13) do not need to provide personal information to us in order to use our Websites generally.
Registration is not required in order to use our Websites. However, if you choose to register an account, you will be able to participate in additional online activities on this Website. There are two registration options: a MyHub registered account and a FamilyHub registered account (which first requires a registered MyHub account). If you (including if you are under the age of 13) register for a MyHub account, you will be required to create a username and password. We do not collect any personal information in that registration process. We may also request demographic information on an optional basis (e.g., gender, time zone and cable provider) at the point of MyHub account registration. As a MyHub registered user, you can mark your favorite videos, games and other activities, keep a record of your scores for games played by you on the Website, and you can also receive updates to a private account status page about general news from The Hub, among other activities. We cannot, however, contact or communicate with you directly through a MyHub registered account. A MyHub registered user may participate in additional online activities on this Website if he/she is a member of a FamilyHub “group” or, for certain other online activities, only if his/her parent/legal guardian has granted verifiable parental consent for such participation through parental controls of a FamilyHub registered user account.
If you register for a FamilyHub account, which requires you to be at least age 18 and/or a parent/legal guardian, you are required to submit your full name, email address, birthdate, zip code and an identification number from a U.S. government-issued identification (e.g., your driver’s license) in order to confirm your age through our support provider entity’s verification procedure. We do not store your birthdate, zip code and/or government-issued identification information, but only use such information for the sole purpose of verifying age. Such verification (a) primarily enables a method of verifiable parental consent, in accordance with COPPA, for a FamilyHub registered user to permit or restrict his/her child under the age of 13 with a MyHub user account to participate in certain online activities on this Website (e.g., submission of user-generated content to an online gallery on the Website, collection of such child’s email address, and/or participation in other FamilyHub “groups”) and (b) allows a FamilyHub registered user herself/himself to participate in certain additional activities on this Website. For example, if you are a FamilyHub registered user, in addition to the online activities in which a MyHub user can participate, you may submit user-generated content to an online gallery on the Website; invite and enlist MyHub registered users to be a part of your FamilyHub “group”; challenge other MyHub users in your FamilyHub “group” to online games; and control administrative features that may impact the online participation of other MyHub users in your FamilyHub “group”, depending on the impacted activities and whether such MyHub user is your child. We may also request demographic information on an optional basis (e.g., gender, time zone and cable provider) at the point of FamilyHub account registration but we do not combine such demographic information with your personal information. We cannot contact or communicate with you directly through a FamilyHub registered account. If we need to contact you about your user account, provide you notifications or request prior parental consent, we may contact you directly through the email address that you provided upon, and that was required for, such FamilyHub registration process.
FamilyHub registered accounts and MyHub registered accounts may be deleted by the respective account user at any time by logging in and deleting his/her account or, if the MyHub registered account belongs to a child under the age of 13, his/her parent/legal guardian may also delete the account through the administrative controls of a FamilyHub registered account or by contacting our Website Administrator. A FamilyHub user who is a parent/legal guardian of a MyHub user may also revoke and/or override a permission granted for that MyHub user to join other FamilyHub groups if such permission was granted by a FamilyHub user not the parent/legal guardian of such MyHub user.
To participate in some of our promotions, you may be asked to provide an e-mail address or screen name, so that we can let you know if you won a prize. If we request only your e-mail address or screen name, please do not use your real name for such promotions. For other promotions, except for children under the age of 13, we may also request your full name, phone number and/or home address in order to contact you to let you know if you won a prize or to send you products or information by regular mail.
For children under the age of 13, we will not collect the child’s personal information from them for a sweepstakes or contest; however we may collect the child’s e-mail address to enter the child in the sweepstakes or contest, store such e-mail address for the duration of the sweepstakes/contest, use it only to notify the child on a one-time basis that he/she is a winner and then delete all children’s e-mail addresses collected for the promotion immediately thereafter. In some sweepstakes or contests, we may also collect the e-mail address of the child’s parent (or guardian) to inform the parent of the child’s entry, provide the parent an option to have the child’s entry deleted, and/or notify the parent that their child has won (if applicable).
Your personal information (or personal information for children under the age of 13) collected for our promotions is not shared with any third parties, except with entities who use it solely to provide support for the operations of the sweepstakes/promotion/contest.
3. Sharing Content with Friends
By allowing you to send postcards, videos, games, pages, or other content to friends, we are not attempting to collect any personal information about you or the person you are e-mailing (including if you or the person you are e-mailing is under the age of 13). We will use the personal information supplied (such as your first name (as the sender), your friend's first name (as the recipient) and your friend’s e-mail address) only to send the postcards, videos, games, pages or other content as you request. This is a one-time e-mail initiated by the user of the Website and this information is not stored or used by us, other than to execute the e-mail. We collect e-mail addresses to send or share content with a friend only to transmit the requested e-mail and delete such e-mail address immediately thereafter.
4. Online Surveys
5. User-Generated Content
6. Electronic Newsletters/Promotional Emails
Who is Collecting My Information and How Will it be Used?
With Whom Do We Share Your Personal Information?
We do not sell, rent, or otherwise disclose personal information collected from and about our users (including children under the age of 13) to third parties for promotional purposes. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, our user information may be transferred to our successor or assign, if permitted by and done in accordance with applicable law. Please see our "Questions and Complaints" section below for instructions on how we will notify you of such an event.
The chart here lists the names of some of our third party partners and support provider entities, which may provide administrative services to our Websites. These entities may change from time to time.
Cookies and Clear GIFs
Clear GIFs, sometimes called "Web bugs," are file objects, usually a graphic image such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one of the two most common file formats for images on the Web), that are placed on a Web page or in an e-mail message to monitor user behavior. The GIF tells us the IP address of the computer that fetched our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and can tell us a previously set cookie value. This anonymous information is returned by the clear GIF to us and we use this information to accurately count visitors across The Hub Websites and understand how they navigate and use our sites. We do not combine information gathered through clear GIFs with your personal information.
Third parties with whom we partner use local shared objects (LSOs), also known as Flash cookies, to store display content based upon what you view on our site(s) to personalize your visit and to provide certain features on our site(s).
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
Other information passively collected by us is in the form of logs - files that record website activity and gather statistics about web users' browsing habits. These entries are generated anonymously, and helps us determine (among other things) how many and how often users have visited our Websites, which pages they've visited, and other similar data. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
Third Party Ad Servers
Our Websites use third-party advertising networks and other third-party service providers (collectively, “Third Party Ad Servers”) to serve advertisements on the Websites. These Third Party Ad Servers do not have access to our data collection technologies on these Websites except to the extent necessary to provide their services to these Websites, but they may have the ability to collect non-personally identifiable information on these Websites through their own technologies and/or they may otherwise have access to other information about you. Information is not collected or used on these Websites for the purpose of delivering targeted advertising to you based on your Web viewing behaviors.
Linking to Third Party Sites
To provide relevant information not found on our Websites and to allow you to interact with other websites on which you may have accounts, we may provide links or embed third-party applications that allow login from our Websites to third party websites or third party support providers. In these cases, we will: (i) notify users when they are leaving The Hub Website or otherwise indicate that you will be going to a third party's website or (ii) identify such website with a “Powered by” logo. Your use of these Websites and/or applications is subject to the third parties' privacy policies, and we encourage you to read the third party sites' privacy policies before submitting personal or other information or using the applications.
We will not send you newsletters and/or promotional e-mails about our products and/or services unless you “opt-in” to receive such information. If you are receiving such e-mails or newsletters and at a later date you choose to opt-out so you no longer receive such emails and/or your personal information (e.g., your email address) cannot be shared with any third parties for their direct marketing purposes, you can do so by using the “opt-out” or unsubscribe link included within the e-mail or by sending an e-mail to us by clicking here.
Please note that "welcome" and service e-mail communications are not promotional in nature and, therefore, an opt-out is not provided. These are simply to notify the user of a service they recently signed up for or to notify the user of Web site issues.
Safeguarding Your Personal Information
We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take appropriate steps to ensure the security and integrity of any information (including that of children under the age of 13) you provide to us. Any information provided to us on The Hub Websites is housed in a secure datacenter and sensitive information is secured using SSL encryption.
Review, Update and Removal of Personal Information
Your California Privacy Rights:
California law also requires us to disclose whether we respond to “Do Not Track” signals. As The Hub does not track users across websites, we do not support or use “Do Not Track” signals from web browsers or other mechanisms regarding the online tracking of users.
Questions and Complaints
If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent or, if we do not have such emails to contact parents directly, by reasonable means on our website for the new uses of the child's Personal Information.
For additional information about The Hub Websites, please see the Terms and Conditions of Use for each site.
Contact information for The Hub Websites is as follows:
Thanks. Have fun!
NOTE TO PARENTS
Children Under the Age of 13
1. Collection and Use of Children's Personal Information
Please note that we are prohibited from conditioning a child's participation in an activity - like contests - on the child's disclosure of more personal information than is reasonably necessary to participate in the activity. This means that if we don't need a specific piece of information (like the child's phone number) to allow the child to participate in a contest, we simply won't ask for it. Please also see our section on “What Information Do We Collect?” with regard to sweepstakes/contests/promotions and children under the age of 13. To read about the steps we take to protect the confidentiality, security, and integrity of children's personal information, please see our section on "Safeguarding your Personal Information" (above).
2. Hubnetwork.com, Hubworld.com and Hubbub.com Contact Information
Any personal information of a child that is provided by the parent/legal guardian or by the child under a one-time exception (as expressly described in this Policy) to Hubnetwork.com, Hubworld.com or Hubbub.com or any of The Hub Websites (excluding information provided to third party administered websites to which we link) is collected by the Website administrator, The Hub. The contact information for Hubnetwork.com, Hubworld.com and Hubbub.com is as follows:
Hub Television Networks, L.L.C.
Attention: Hubnetwork Site Administrator
2950 N. Hollywood Way, Suite 100
Burbank, CA 91505
Website Administrator Email
3. Disclosure of Children's Personal Information
Please read the section titled "With Whom Do We Share Your Personal Information?" (above) for our policy on the disclosure of personal information collected from and about children under the age of 13.
4. Parental Access to Children’s Personal Information
A parent who has already given us permission to collect and use his or her child's personal information can, at any time, do the following: (1) review, correct, or have deleted the child's personal information; and/or, (2) discontinue further collection or use of the child's personal information. To do so, please contact us by using the following link by clicking here and be sure to include your child's name and email address, your name and email address, and the name of the site at which such information was collected. To make changes to your child's demographic information, you may also visit the online profile section of one of our sites. We will be happy to honor your request.